Guiding Principles

 

Be Customer Focused

Identify Their Needs

Focus on Success

Make Decisions with Them in Mind

 

Work Productively

Be Efficient

Set Goals

Show Attention to Detail

Manage your Time Effectively

Manage Change Constructively

 

Be Empowered

Provide Leadership

Empower Yourself

Learn from Mistakes

Be a Problem Solver

Take Initiative

Think Creatively

 

Work as a Team

Be Unified

Have a Positive Attitude

Respect Others

Set Reasonable Expectations

Exchange Ideas

 

Communicate Effectively

Plan

Listen

Ask Questions

Give Feedback

Participate in Discussions

Solve Problems/Find Solutions

Provide Excellent Customer Service

Use Proper Etiquette

 

Act with Integrity

Trust

Honesty

Dependability

Professionalism

Reliability

Confidentiality

Pride in your Work

 

Be Accountable

Take Responsibility

Present a Professional Image

Follow Directions and Policies

Meet Deadlines